Senior Technical Writer


Opening 02232017

Senior Technical Writer

02232017 -
Oakland, CA, US

Working closely with product management, engineering, test, and customer support you will plan, create, and maintain user documentation for Zhone Technologies' telecommunications products.

Knowledge of data, voice and video communications technologies such as Bridging, Routing and IP, Ethernet, VoIP, GPON, xDSL, T1/E1 PseudoWire and SNMP, desired. You must be a strong, organized writer who is flexible, a self-starter, and a team player. You must be comfortable working on a number of projects concurrently in an intense, deadline-driven, geographically–distributed environment.

Candidate Requirements:

Position requires BS/BA or equivalent and six or more years experience in the telecommunications or data communications industries with the following attributes:

  • Excellent writing skills. Strong procedural writing. Able to clarify and organize complex technical concepts so the audience understands what each feature does in a single quick reading. Writing samples are required upon request.
  • Able to research technical topics, investigate and use resourcefulness to find information.
  • Display leadership qualities. Organize, plan and execute.
  • Ability to work independently, prioritize tasks, meet deadlines and work on concurrent projects.
  • Knowledge and skills in FrameMaker, MS Word.
  • Good verbal and people skills; able to collaborate.
  • Graphics/illustration experience a plus

For immediate consideration, please email your resume to (please indicate job ID 02232017 in the subject line).

Current Employment Opportunities include:

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